Always Better Care is a Medicare-certified home health agency based at 2905 Lake East Drive in Las Vegas, NV 89117. Medicare first certified it in 1991, 35 years ago. Medicare rates its quality of patient care at 3.5 out of 5 stars, above the Nevada average of 3. Its strongest result against the Nevada average is met expected function at discharge; its weakest is flu shot status checked.
What is Always Better Care's Medicare record?
| Agency | Always Better Care |
|---|---|
| Address | 2905 Lake East Drive, Las Vegas, NV 89117 |
| Phone | (702) 364-8006 |
| Medicare provider number (CCN) | 297036 |
| Ownership | Proprietary |
| Medicare-certified since | 04/28/1991 |
| Nevada license | 12028-HHA-1 (Active), renewal through 12/31/2026 |
How does Always Better Care score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Always Better Care. It is better than the Nevada average on 4 and worse on 1.
| Measure | Always Better Care | Nevada average | U.S. average | vs. Nevada |
|---|---|---|---|---|
| Started care on time | 99.1% | 94.6% | 96.6% | Better |
| Got better at walking or moving around | 89.2% | 85.7% | 88.6% | Better |
| Got better at getting in and out of bed | 90.3% | 86.8% | 89.8% | Better |
| Got better at bathing | 90.1% | 89.1% | 90.7% | About the same |
| Breathing improved | 89.4% | 87.6% | 91.5% | About the same |
| Got better at taking medicines correctly | 86.5% | 85.8% | 88.3% | About the same |
| Medication issues addressed on time | 88% | 90.9% | 94.4% | About the same |
| Flu shot status checked | 53.2% | 58.5% | 63.3% | Worse |
| Met expected function at discharge | 84.5% | 70% | 71.7% | Better |
| Falls with major injury (lower is better) | 1% | 1% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.2% | 0.2% | About the same |
Where it stands out: met expected function at discharge, started care on time and got better at getting in and out of bed.
Where it trails: flu shot status checked.
What do patients say about Always Better Care?
70% of surveyed patients said they would definitely recommend Always Better Care, based on 134 completed surveys. The Nevada average is 77%.
| Survey question | Always Better Care | Nevada average | U.S. average | vs. Nevada |
|---|---|---|---|---|
| Team gave care in a professional way | 85% | 88% | 89% | Worse |
| Team communicated well | 83% | 84% | 86% | About the same |
| Team discussed medicines, pain and home safety | 76% | 83% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 76% | 81% | 85% | Worse |
| Would definitely recommend the agency | 70% | 77% | 79% | Worse |
Do Always Better Care's patients end up back in the hospital?
On the hospital-use measures Medicare can calculate for Always Better Care, it performs the same as the national rate.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Same As National Rate | 80.8% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.6% |
| Preventable hospital stays during care | Same As National Rate | 9.5% |
Which home health services does Always Better Care provide, and which does it not?
Always Better Care reports offering skilled nursing, physical therapy and occupational therapy. It does not report offering speech therapy, medical social work and home health aide.
| Service | Offered by Always Better Care? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | No |
| Medical social work | No |
| Home health aide | No |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care; see licensed home care agencies in Las Vegas. |
Which Las Vegas-area ZIP codes does Always Better Care serve?
Always Better Care tells Medicare it serves 59 ZIP codes in Las Vegas and Clark County, out of 64 in total. That includes Anthem, Centennial Hills, Enterprise, Green Valley, Paradise and Spring Valley.
- 89002
- 89004
- 89005
- 89011
- 89012
- 89014
- 89015
- 89029
- 89030
- 89031
- 89032
- 89044
- 89052
- 89074
- 89081
- 89084
- 89085
- 89086
- 89101
- 89102
- 89103
- 89104
- 89106
- 89107
- 89108
- 89109
- 89110
- 89113
- 89115
- 89117
- 89118
- 89119
- 89120
- 89121
- 89122
- 89123
- 89128
- 89129
- 89130
- 89131
- 89134
- 89135
- 89138
- 89139
- 89141
- 89142
- 89143
- 89144
- 89145
- 89146
- 89147
- 89148
- 89149
- 89156
- 89166
- 89169
- 89178
- 89179
- 89183
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
Is Always Better Care licensed by Nevada?
Yes. Always Better Care holds Nevada credential 12028-HHA-1, listed as active by Nevada HCQC, first issued 06/01/2025. Medicare certification and the state license are separate approvals, and a home health agency needs both.
What should you ask Always Better Care before starting care?
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Find in-home care that fits — in about 60 seconds
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Which other home health agencies serve Las Vegas, NV?
These Medicare-certified agencies are also based in or near Las Vegas.
- Nurses Care Home Health LLC — 3.5 of 5 stars
- All Care Home Health — 3 of 5 stars
- Ideal Home Health, LLC — 3 of 5 stars
- Reliance Health Care LLC — 3 of 5 stars
- Ultimate Home Health — 3 of 5 stars
- Faith Home Health Care, LLC — 2.5 of 5 stars
All Medicare-certified home health agencies in Las Vegas and Clark County · Home health vs. home care
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Always Better Care Medicare-certified?
Yes. Always Better Care is certified by Medicare under provider number 297036 and has been since 1991. Original Medicare pays certified agencies directly for covered home health care.
What is Always Better Care's Medicare star rating?
3.5 out of 5 for quality of patient care. The Nevada average is 3. Its patient survey rating is 3 out of 5.
Does Always Better Care provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing and occupational therapy.
Sources for this page
- Home Health Care Agencies — provider data — Centers for Medicare & Medicaid Services (CMS), 2026. Star ratings, quality measures, services and certification dates for every Medicare-certified agency.
- Home Health Care — Patient Survey (HHCAHPS) — Centers for Medicare & Medicaid Services (CMS), 2026.
- Home Health Care — ZIP codes served — Centers for Medicare & Medicaid Services (CMS), 2026.
- Home health services coverage — Medicare.gov, 2026.
- Care Compare — find and compare providers — Medicare.gov, 2026.
Reviewed by the Vegas Senior Advisor care team. Last updated November 11, 2026. Spot something wrong? Call (725) 465-8617 and we will correct it within one business day.
