Good Shepherd Home Health Services is a Medicare-certified home health agency based at 2821 W. Horizon Ridge Pkwy, Ste 101 in Henderson, NV 89052. Medicare first certified it in 2011, 15 years ago. Medicare rates its quality of patient care at 1.5 out of 5 stars, below the Nevada average of 3. It trails the Nevada average on 9 of the measures Medicare publishes and beats it on none.
What is Good Shepherd Home Health Services's Medicare record?
| Agency | Good Shepherd Home Health Services |
|---|---|
| Address | 2821 W. Horizon Ridge Pkwy, Ste 101, Henderson, NV 89052 |
| Phone | (702) 893-3333 |
| Medicare provider number (CCN) | 297191 |
| Ownership | Proprietary |
| Medicare-certified since | 12/30/2011 |
| Nevada license | 6179-HHA-19 (Active), renewal through 12/31/2026 |
How does Good Shepherd Home Health Services score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Good Shepherd Home Health Services. It is better than the Nevada average on 0 and worse on 9.
| Measure | Good Shepherd Home Health Services | Nevada average | U.S. average | vs. Nevada |
|---|---|---|---|---|
| Started care on time | 83.7% | 94.6% | 96.6% | Worse |
| Got better at walking or moving around | 69.4% | 85.7% | 88.6% | Worse |
| Got better at getting in and out of bed | 54.4% | 86.8% | 89.8% | Worse |
| Got better at bathing | 63.7% | 89.1% | 90.7% | Worse |
| Breathing improved | 74.3% | 87.6% | 91.5% | Worse |
| Got better at taking medicines correctly | 64.4% | 85.8% | 88.3% | Worse |
| Medication issues addressed on time | 57.1% | 90.9% | 94.4% | Worse |
| Flu shot status checked | 9.7% | 58.5% | 63.3% | Worse |
| Met expected function at discharge | 42.5% | 70% | 71.7% | Worse |
| Falls with major injury (lower is better) | 1% | 1% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it trails: flu shot status checked, medication issues addressed on time and got better at getting in and out of bed.
What do patients say about Good Shepherd Home Health Services?
Medicare has not published patient survey results for Good Shepherd Home Health Services. The survey is only reported once an agency has enough completed responses, so smaller and newer agencies often have none. That is a gap in the record, not a mark against it.
Do Good Shepherd Home Health Services's patients end up back in the hospital?
On the hospital-use measures Medicare can calculate for Good Shepherd Home Health Services, it performs the same as the national rate.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Same As National Rate | 79.3% |
| Preventable hospital stays during care | Same As National Rate | 12.3% |
Which home health services does Good Shepherd Home Health Services provide, and which does it not?
Good Shepherd Home Health Services reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Good Shepherd Home Health Services? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care; see licensed home care agencies in Las Vegas. |
Which Las Vegas-area ZIP codes does Good Shepherd Home Health Services serve?
Good Shepherd Home Health Services tells Medicare it serves 56 ZIP codes in Las Vegas and Clark County, out of 57 in total. That includes Anthem, Centennial Hills, Enterprise, Green Valley, Paradise and Spring Valley.
- 89002
- 89005
- 89011
- 89012
- 89014
- 89015
- 89030
- 89031
- 89032
- 89044
- 89052
- 89074
- 89081
- 89084
- 89085
- 89086
- 89101
- 89102
- 89103
- 89104
- 89106
- 89107
- 89108
- 89109
- 89110
- 89113
- 89115
- 89117
- 89118
- 89119
- 89120
- 89121
- 89122
- 89123
- 89124
- 89128
- 89129
- 89130
- 89131
- 89134
- 89135
- 89139
- 89141
- 89142
- 89143
- 89145
- 89146
- 89147
- 89148
- 89149
- 89156
- 89166
- 89169
- 89178
- 89179
- 89183
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
Is Good Shepherd Home Health Services licensed by Nevada?
Yes. Good Shepherd Home Health Services holds Nevada credential 6179-HHA-19, listed as active by Nevada HCQC, first issued 03/28/2011. Medicare certification and the state license are separate approvals, and a home health agency needs both.
What should you ask Good Shepherd Home Health Services before starting care?
Ask how medication problems reach the doctor
When a medication problem was found, Good Shepherd Home Health Services followed up with the doctor on time in 57.1% of cases (Nevada average 90.9%). Ask who makes that call and how quickly.
Ask about transfer training
54.4% of patients improved at getting in and out of bed (Nevada average 86.8%). Ask whether the therapist will train the family member who does the lifting, not only the patient.
Ask what 'done' looks like
42.5% of patients reached the level of function Medicare expected by discharge (Nevada average 70%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
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Which other home health agencies serve Henderson, NV?
These Medicare-certified agencies are also based in or near Henderson.
- St. Agatha Home Health LLC — 4.5 of 5 stars
- Advanced Home Care — 3.5 of 5 stars
- Absolute Home Health, LLC — 2.5 of 5 stars
- Clinicians Home Health Care Services — 3.5 of 5 stars
- Enhabit Home Health (pecos) — 3.5 of 5 stars
- Cardinal Home Health Care Inc — 3 of 5 stars
All Medicare-certified home health agencies in Las Vegas and Clark County · Home health vs. home care
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Good Shepherd Home Health Services Medicare-certified?
Yes. Good Shepherd Home Health Services is certified by Medicare under provider number 297191 and has been since 2011. Original Medicare pays certified agencies directly for covered home health care.
What is Good Shepherd Home Health Services's Medicare star rating?
1.5 out of 5 for quality of patient care. The Nevada average is 3.
Does Good Shepherd Home Health Services provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
Sources for this page
- Home Health Care Agencies — provider data — Centers for Medicare & Medicaid Services (CMS), 2026. Star ratings, quality measures, services and certification dates for every Medicare-certified agency.
- Home Health Care — Patient Survey (HHCAHPS) — Centers for Medicare & Medicaid Services (CMS), 2026.
- Home Health Care — ZIP codes served — Centers for Medicare & Medicaid Services (CMS), 2026.
- Home health services coverage — Medicare.gov, 2026.
- Care Compare — find and compare providers — Medicare.gov, 2026.
Reviewed by the Vegas Senior Advisor care team. Last updated November 11, 2026. Spot something wrong? Call (725) 465-8617 and we will correct it within one business day.
