License + contact information
| Facility name | Truewood by Merrill, Henderson |
|---|---|
| Address | 2910 W Horizon Ridge Parkway, Henderson, NV 89052 |
| Phone | 702-614-8733 |
| License type | Residential Facility for Groups (AGC) |
| Credential number | 3705-AGC-40 |
| Status | Active |
| Licensed capacity | 116 resident beds |
| First licensed | 10/03/2003 |
| Current renewal through | 12/31/2026 |
| Disciplinary action on file | None reported |
| Administrator on file | Traci Hollingsworth (Administrator) |
About Truewood by Merrill, Henderson
Truewood by Merrill, Henderson is a Nevada-licensed assisted living community in Henderson, holding credential 3705-AGC-40 from the Nevada Bureau of Health Care Quality and Compliance (BHCQC). The facility has been continuously licensed since 2003, currently operates with 116 licensed beds, and is one of Henderson's long-tenured assisted living operations.
As a Residential Facility for Groups under Nevada license, Truewood by Merrill, Henderson delivers the core assisted-living scope: personal care, meals, medication assistance, supervision, activities, and housekeeping. The deeper detail below covers how Nevada specifically regulates this category, what comparable facilities cost in Henderson in 2026, the evaluation framework we use with families, and how license tenure plays into the picture.
How Nevada regulates this category
Residential Facilities for Groups (RFGs) are governed by Nevada Administrative Code (NAC) Chapter 449, specifically the rules at NAC 449.156 through 449.2698. The Nevada Bureau of Health Care Quality and Compliance (BHCQC), a division within the Department of Public and Behavioral Health, is the licensing authority. Every RFG in the state must pass an initial inspection before opening, then submit to annual relicensure surveys and respond to any complaint-driven investigations in between.
The scope of allowable care in an RFG includes personal-care supervision, medication assistance (not administration by a nurse — that's a skilled-nursing scope), help with activities of daily living, meals, housekeeping, and structured activities. RFGs are not required to staff a registered nurse around the clock; many use a part-time consulting RN model, with care managed day-to-day by a state-certified administrator and trained care aides. The administrator-to-resident ratio is unregulated by exact number but the administrator is accountable for staffing adequacy at all hours.
When a state survey happens, surveyors look at: medication storage and administration records, resident care plans (one per resident, reviewed regularly), incident reports, staffing patterns, environmental safety, infection-control practices, and resident-rights compliance including grievance handling. Survey findings sit in a deficiency table on the BHCQC public record; repeat or severe deficiencies trigger civil penalties and a corrective-action plan. We pull data from this same registry when we list a facility on this directory.
Move-out triggers are an important regulatory boundary. An RFG must transfer a resident whose care needs exceed the license scope — examples include continuous IV therapy, ventilator dependence, two-person transfers, or behavior expressions the staff cannot safely redirect. The facility is required to give written notice and assist with transition planning. Families should ask any prospective RFG about its policy on care-level escalation up-front.
Henderson context for assisted living facilities
Henderson is Nevada's second-largest city by population and one of the country's fastest-growing retirement destinations. The senior facility footprint in Henderson is dominated by larger assisted-living and memory-care communities, master-planned community integration (Sun City Anthem, Cadence, Inspirada), and a strong skilled-nursing presence near Henderson Hospital.
Hospital proximity. Primary hospitals serving Henderson senior facilities include Henderson Hospital (HCA), St. Rose Dominican (Siena and Rose de Lima campuses), and Sunrise Hospital across the Las Vegas border. Henderson's hospital footprint is unusually strong relative to its population, which affects the SNF and post-acute rehab supply in the city.
Senior demographic. Henderson has roughly 60,000 adults age 65 and older. Median household income for the 65+ population is higher than Las Vegas — roughly $65,000 — which is reflected in the higher concentration of premium assisted-living and CCRC-style developments in the city. Sun City Anthem alone holds about 14,000 age-restricted residents.
Truewood by Merrill, Henderson's address — 2910 W Horizon Ridge Parkway — places it within the Henderson senior-care market. When you evaluate this facility, consider whether the location works for the family members who will visit, the proximity to the resident's preferred hospital system, and the routes that emergency services would take.
What this category typically costs in 2026
In Las Vegas in 2026, assisted living pricing for facilities similar to Truewood by Merrill, Henderson typically falls in the $4,800 to $8,500 range — large assisted-living communities (50+ beds) typically offer multiple apartment sizes (studio, one-bed, two-bed) and a points-based care fee on top of room rate. Premium amenities (chef-prepared dining, larger activities programming, on-site therapy) drive the upper end of the range.
For Truewood by Merrill, Henderson specifically, we maintain current pricing as part of our advisor service. Call (702) 802-0093 for the current rate and what's included. Pricing on senior-care websites is often out of date or marketing-positioned; the only reliable way to compare is to ask the operator directly, in writing, for an itemized rate sheet — and that's a conversation we make easier.
What 23 years of continuous licensure tells you
Truewood by Merrill, Henderson has held its current Nevada BHCQC credential for 23 years. In Nevada, that translates to 23 state relicensure surveys plus any complaint-driven investigations during that span. Operators with long uninterrupted tenure have weathered staff turnover, ownership transitions, regulatory updates, and economic cycles without losing their license. That's meaningful — most senior-care operators that struggle don't make it past the five-to-seven-year mark.
That said, long tenure does not by itself indicate current care quality. We've seen veteran operators decline as ownership changes or key administrators retire, and we've seen newer operators deliver excellent care under strong leadership. The tenure narrative is one input in a multi-factor evaluation. Pair it with the most recent state survey result, current staffing patterns, and direct family references when you decide.
An evaluation framework that goes beyond the tour
Most family decisions about assisted living are made after one or two tours, a price discussion, and a gut check. That's incomplete. The factors that actually predict resident satisfaction six and twelve months in are not the ones you see in the lobby. Here's the framework we use with families:
1. Administrator stability. The single best predictor of operational quality is whether the administrator has been in seat for at least 18 months and isn't planning to leave. Ask. The administrator sets staffing patterns, sets care-plan rigor, and signs off on every move-in and move-out. Turnover at that role almost always shows up in resident experience within 90 days.
2. Direct-care staff retention. Ask what the 12-month CNA / care-aide retention rate is. Industry-wide it's 40-50%. Operators above 65% are running tight ships; operators below 35% are usually papering over a staffing crisis. Resident relationships with care staff matter enormously, and constant turnover destroys those relationships.
3. The first 90 days. Ask what happens in the first 90 days after move-in. Strong operators have a structured introduction, a 30-day care-plan review with family, and a clear escalation path for any concerns. Weak operators "let the resident settle in" and don't loop back. The 90-day check-in is where many problems first surface and where many families realize they made the wrong choice.
4. Care-level escalation. Ask explicitly: at what point would you tell us our loved one can no longer stay here? The honest answer should be specific (continuous IV, ventilator, two-person transfer for non-mobile residents, behavioral expressions that staff cannot safely redirect). If the answer is vague, the operator either doesn't have a clear policy or is hedging. Either is a yellow flag.
5. Cost transparency. Get the rate sheet in writing. Get the care-point rubric in writing. Understand how rate increases work (most operators raise rates 4-8% annually). Understand the policy for short-term hospital stays — does the resident continue to pay, and at what rate?
How we help families choose between Henderson assisted living options
Vegas Senior Advisor maintains a current view of every BHCQC-licensed senior-care operator in Clark County. We track license status, ownership changes, administrator tenure, recent state survey results, capacity availability, current pricing, and the soft factors that don't show up in regulatory data — staff retention reputation, family-feedback patterns, and how the operator handles care-level escalation.
When a family calls us about Truewood by Merrill, Henderson, here's the typical flow: a 15-minute conversation to understand the resident's care level, the family's budget, the geographic preference, and the timeline. From that, we propose two or three operators that fit — sometimes including Truewood by Merrill, Henderson, sometimes not, depending on whether the fit is actually right for the situation. We work for families, not facilities, which means our recommendations are based on fit, not on which operator pays the highest referral fee.
The service is free for families. We're compensated by referral partners only when a placement matches. That economic model creates the obvious question — does the referral fee influence our recommendations? Our policy: every operator on this directory could be a referral partner, and we recommend based on actual fit. If a family asks us straight up whether a specific operator pays a higher rate than another, we tell them. We'd rather lose a referral than recommend a misfit.
To start a conversation about Truewood by Merrill, Henderson or any other Henderson assisted living option, call (702) 802-0093. Most first conversations run 15 to 20 minutes. We'll come away with a shortlist of two or three operators worth tour visits, an honest read on each, and the questions to ask when you tour.
Data sources + last updated
License data on this page is sourced from the Nevada Department of Public and Behavioral Health, Bureau of Health Care Quality and Compliance (BHCQC) public license registry. Cost ranges, evaluation framework, and operational context are drawn from our internal advisor-tracking database, the Genworth Cost of Care Survey 2026, AARP, the Alzheimer's Association, the National Investment Center for Seniors Housing & Care, and CMS Care Compare for federally certified providers. We refresh this page quarterly. Last updated: June 15, 2026.